Objective

I make things more usable.

I am available to consult with companies and organizations seeking to design, test and improve innovative devices, software applications, services and games for desktop, web and mobile platforms.

• Heuristic Evaluations
• User Testing, Analysis and Design Recommendations
• Conceptual Exploration and User Interface Prototypes
• Wireframe Development

Background

I am a human factors generalist by training with over fifteen years of experience in usability and interface design. With positions at IBM, Scient and a growing list of startup web-services and social-technology companies, I have been involved at every point along the software development process.

I co-founded Networked Insights, Inc., serving as Chief Experience Officer from 2006 until 2009. I continue to serve as an advisor in the areas of user experience and social data visualization.

I am co-inventor on United States Patent 7,080,139, "Method and apparatus for selectively sharing and passively tracking communication device experiences."

I hold a Ph.D. in Industrial and Systems Engineering (Human Factors Option with Human-Computer Interaction Concentration) from Virginia Tech, and an M.S. in Human Factors Psychology from the University of Idaho.

Interests

I have a growing number of convergent interests that center around enhancing one’s situational awareness by understanding and supporting human information processing, memory and attentional needs through appropriate data presentation.